5 Ways to Apologize to Anyone for Anything at Anytime

But it wasn’t my fault! He deserved it! I didn’t do anything! I don’t want to! Sound familiar? We usually hear this from kids when they’ve done something that needs correcting and we need to bring it to their attention. We want to help them understand how their actions or words affect others. We want Read More

6 Ways to Show Empathy to Anyone for Anything at Anytime

“I am sorry.”  Three powerful words that can always connect people. During a break at a workshop, I was in line waiting to use the restroom when I saw a woman in the corner covering her eyes and sobbing uncontrollably. Other women were in line with me, but no one moved. I took a quick Read More

Mind Your Mindset!

“First, you need to know I’m going to do it, because it’s my job.” That was my opening line when I walked into the VP’s office and closed the door behind me. I needed to have a private conversation with him. He was sitting behind his desk reading and seemed a little startled. When he Read More

The Catalyst for Doing HR Differently

I have had the great blessing of working consistently as an entrepreneur and employee for the past 30 years. I know how rare that is. I’ve worked in five different industries in great companies with amazing people. I have learned, I have contributed and I have accomplished. My career has progressed, my businesses have been Read More

Three Questions Management Needs to Ask HR

Do we really need Human Resources? Why isn’t HR keeping pace with the business? How do we help HR help the business?  Everyday, in many organizations, some version of these three questions is being asked BY MANAGEMENT. Why is that? Could it be because HR is about business and people but there are times when Read More